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Privacy Policy

How Mobany collects, uses, and protects your personal information.

event Effective: January 1, 2025
update Last Updated: April 2025
schedule ~8 min read
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1. Overview

Welcome to Mobany ("we", "our", or "us"). Mobany is a mobile platform that connects skilled professionals with businesses looking to hire. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile application and related services.

By registering or using Mobany, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the app.

Short version: We collect the information you provide to make Mobany work — like your profile, location, and messages. We do not sell your personal data to third parties.
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2. Information We Collect

Account Information

  • Full name, email address, phone number, and password when you sign up
  • Account type — Professional (job seeker) or Business Owner (employer)
  • Job category selections during onboarding

Profile Information (Professionals)

  • Profile photo and portfolio images (up to 5 images)
  • Portfolio videos (up to 3 videos)
  • CV/resume document upload
  • Complete address and contact details
  • Availability status (on/off toggle)
  • Skills, experience, and professional description

Usage & Technical Data

  • Device type, operating system, and app version
  • Log data including IP address, access times, and pages viewed
  • Search queries and filter preferences within the app
  • In-app messaging content between users and professionals
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3. How We Use Your Data

We use the information we collect for the following purposes:

  • To create and manage your account and profile
  • To display professional profiles in search results to business users
  • To enable location-based discovery of nearby professionals
  • To facilitate in-app messaging between businesses and professionals
  • To send push notifications about new messages, job opportunities, and platform updates
  • To process subscription payments and manage billing
  • To improve our services, fix bugs, and develop new features
  • To enforce our Terms & Conditions and prevent fraud or abuse
  • To comply with applicable laws and legal obligations
Subscription data: Payment processing is handled by trusted third-party payment providers. We do not store your full card details on our servers.
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4. Location Data

Location services are a core feature of Mobany. Professionals must enable location services to appear in search results with a distance parameter. This allows businesses to find talent near them.

  • We collect GPS location data when location services are enabled on your device
  • Location is used to calculate and display distance between professionals and searching businesses
  • Professionals who disable the availability toggle will not appear in location-based searches
  • You can disable location access through your device settings at any time, though this will limit core app functionality
  • We do not share precise real-time location data with third parties for advertising purposes
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5. Data Sharing & Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

Within the Platform

  • Professional profiles (name, photo, role, location distance, portfolio) are visible to registered business users when availability is turned on
  • Messages sent between users are stored and visible to both parties of the conversation

Third-Party Service Providers

  • Cloud hosting and storage providers to operate our infrastructure
  • Payment processors to handle subscription transactions
  • Push notification services to deliver alerts to your device
  • Analytics providers to help us understand app usage (anonymised data only)

Legal Requirements

  • When required by law, court order, or governmental authority
  • To protect the rights, property, or safety of Mobany, our users, or the public
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6. Data Storage & Security

We take the security of your data seriously and implement industry-standard measures to protect it:

  • All data is transmitted over encrypted HTTPS connections
  • Passwords are hashed and never stored in plain text
  • Media files (images, videos, CVs) are stored in secure cloud storage with access controls
  • Regular security audits and vulnerability assessments are conducted
  • Access to user data is restricted to authorised Mobany personnel only

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to notifying you promptly in the event of a data breach affecting your information.

Data retention: We retain your data for as long as your account is active. Upon account deletion, your personal data will be removed within 30 days, except where retention is required by law.
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7. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Update or correct inaccurate information through your profile settings
  • Deletion: Request deletion of your account and all associated data
  • Portability: Request an export of your data in a machine-readable format
  • Objection: Object to specific types of data processing
  • Restriction: Request that we limit how we process your data in certain circumstances
  • Withdraw Consent: Disable location services or availability toggle at any time

To exercise any of these rights, contact us at privacy@mobany.com. We will respond within 30 days.

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8. Children's Privacy

Mobany is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information immediately.

If you are a parent or guardian and believe your child has provided personal information to Mobany, please contact us at privacy@mobany.com.

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9. Cookies & Tracking

Our mobile application may use local storage and similar technologies to:

  • Keep you logged in between sessions
  • Remember your preferences and settings
  • Analyse app performance and user behaviour (anonymised)
  • Deliver relevant in-app notifications

You can clear app data through your device settings at any time, which will remove locally stored information and log you out.

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10. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Send a push notification or in-app alert informing you of the update
  • In some cases, request your renewed consent for processing

Your continued use of Mobany after any changes constitutes acceptance of the updated Privacy Policy.

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11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

Mobany Privacy Team
Email: info@mobany.com
Website: www.mobany.com